Return Policy: We want you to enjoy your Umbrellas Hawaii ™ product! If returned with a receipt and the tags, in a saleable condition, our products are accepted for a merchandise credit, exchange, or refund, excluding original shipping cost, within two weeks. Product should be returned via US Priority Mail in original box, if possible, or packed with similar protection as it arrived. Returns may be sent to: Umbrellas Hawaii ™ 500 University Ave., Suite 2201 Honolulu, Hawaii 96826